Spoke Phone Ideas

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Suggest an idea What would make Spoke Phone more useful to you?
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1
Increase size & Bold DID in UI
Improvement
Under review
Increase the size &/or bold the DID of the campaign. This is hard to see by agents and when doing demo's
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1
ENLIGHTEN-Context API for Inclusion of Tasks in Scoring Evaluation
Feature request
Under review
Ygrene financial PACE Funding application requires that an Agent Collect various application information at specific times in the application journey, today a manager /analyst evaluates the Agents...
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1
Mark messages as inactive, rather than having to close them.
Improvement
Under review
We would like Spoke to systemically mark messages inactive after a long period of inactivity, this way users can keep the thread for context, but it doesn’t count towards the 1000 message limitation...
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1
Microsoft Intune Mobile Application Management
Feature request
Under review
We would like the Spoke Phone mobile app for iOS and Android to support Microsoft Intune Mobile Application Management (MAM) without device enrollment. Specifically, we want the app to integrate the...
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1
Block calls in app or web portal
Improvement
Under review
We get a lot of SPAM calls in the US and would like to have a way to block these numbers from calling us,
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1
is it ok if I upload an image?
Feature request
Under review
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1
can I ask you a question please?
Feature request
Under review
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1
"Report SPAM" functionality for SMS
Feature request
Under review
Description: - As part of our SMS security and compliance measures, we would like to request the addition of a “Report Spam” button directly within the Spoke mobile and desktop apps for text...
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1
Call transcription to text
Feature request
Under review
A written transcription of a call or voicemail so you don't have to listen to the recording
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1
Filtering in call history in desktop app
Feature request
Under review
To be able to filter by phone number or contact name in the call history in the desktop app
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Changelog Ideas Roadmap