My team of Spoke users have requested the option to choose their ringtone from a few different options. Adding variety to the available ringtones would be very useful as my team members hear the same...
At Sage Freight, we strive to optimize our communication systems to enhance efficiency and user experience. Currently, when an inbound call arrives, users are required to accept or decline the call...
may we please have a message for non admins attempting to log in the web portal? Something telling them they are not admins and therefore cannot login and to contact their admins to change their user...
We are investigating integrating Microsoft Teams presence with Spoke and require an API or webhook that allows us to programmatically update a user's availability status in Spoke based on their...
Essentially users or teams could be granted their own separate phonebooks rather than the default provided to the org. Our users have record-specific access to contacts in our CRM, but anyone can...
Basically, integrate the concepts outlined in this youtube video below, while making it user-friendly, so that it can be enabled and provided with source-data through the Spoke admin UI.
https://www...
Weekend availability settings when activated in the app are from 6pm Friday to 8am Monday. This means if someone starts earlier than 8am on a Monday they can never be automatically logged in. Can...