Spoke Phone Ideas

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Suggest an idea What would make Spoke Phone more useful to you?
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1
Filtering in call history in desktop app
Feature request
Under review
To be able to filter by phone number or contact name in the call history in the desktop app
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1
Autocorrect in SMS
Feature request
Under review
Would be very helpful to have autocorrect enabled when crafting SMS
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10
All notifications stop when offline or in vacation mode
Improvement
Under review
Right now, phone calls are paused when you're in vacation/offline mode, but SMS notifications still pop up. When in vacation mode or offline mode, all notifications should be paused - SMS and...
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1
Add AI reporting to SpokePhone
Feature request
Under review
Recommendation to add AI powered reporting Q&A to the SpokeAdmin and Manager/Supervisor/Team leader roles.
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7
Manage teams from the user level
Feature request
Under review
It would be incredibly helpful if we could view and manage a user’s teams directly from their profile. We have quite a few team members who switch teams frequently, and right now it’s both hard to...
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1
Send later
Feature request
Under review
It would be great to have a send later function with SMS, just like you can do on iOS. Sometimes an SMS needs to be sent but in the future rather than right there and then.
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1
Missed call callback event
Feature request
Under review
It is important to understand how many missed calls are subsequently called back. When a missed call is called back from the call history in the app, it changes from red to black. Could there be a...
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3
Drag and drop attachments to SMS
Feature request
Under review
One of our team members suggested having the ability to copy an image from a browser/snipping tool, and being able to paste it directly into the messaging box in the spoke desktop clients. Just...
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1
Longer VM time
Improvement
Under review
Would like customer to be able to leave VMs longer than 1 min. Thanks!
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2
Block Phone numbers
Feature request
Under review
we would like to be able to block calls coming from SPAM and robocallers.
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