A new version of the app (6.57.0) has been released with a fix to address an issue affecting copying user DDIs. (Direct Dial Phone Numbers).
This issue disabled the ability for a user to copy another user's DDI numbers from the user's profile when that user's personal mobile number is masked (for privacy).
This version also adds a new scrollable Edit My Profile page for users on mobiles with smaller screens.
A fix has been released for a known issue affecting custom forms. This particular issue prevented emails from being sent once a form had been submitted by a user. Our team has contacted the affected users and all forms are again fully functional.
A new version of the Admin portal has been released with the changes to support the new sign-up process for BYO Twilio (Bring your own Twilio) accounts, including updates regarding phone number buying, and call summary pages as outlined below.
A new version of the platform and Administrator Portal has been released with a new functionality to exclude (mask) employee personal mobile phone numbers on API responses.
When enabled, the following behaviour is expected:
This setting can be turned on or off, by visiting your account portal under Other > Advanced > Other Settings
The latest version of the Spoke Phone mobile app (6.55.0) has been released with a fix for rendering issues for devices on Apple's latest iOS 15 operating system.
This issue occurs (sporadically) when answering calls from an app that had been terminated in the background. Users on iOS 15 are encouraged to update their app versions to avoid this from happening on their phones.
Today we launched full support for Twilio Studio and Twilio Redirect for Spoke Phone.
This release allows Twilio Developers to connect Twilio calls to employees without building an app, using Twilio Studio, Twilio Redirect, and Spoke's programmable softphone app.
The release means that Twilio developers can now build and deploy a complete UC voice solution on Twilio in under an hour, and keep the entire call on Twilio to deliver the exact customer experience their project needs.
In future releases, the newly released Spoke Directory API endpoint will return the pre-formed Twilio Redirect URL, and pre-built Twilio Serverless Functions will be provided to allow for full programatic implementation in Twilio Studio, that scales as users, devices, and call groups are added to Spoke.
Full documentation and demonstration vidoes will be release soon.
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