Spoke Phone Ideas

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WhatsApp and Shared Inbox for Spoke
Feature request
Completed February 14, 2023

We want to be able to:

  • Allow a Spoke user send a WhatsApp from the Spoke app 
  • Allow customers to WhatsApp or SMS into the company phone numbers, or do a WebChat on our website, and have the message go to a group of people in Spoke. So much like a Spoke call group offer works, but for messages. Any user in the group should be able to see and reply to the message, back to WhatsApp, SMS, or webChat (wherever the customer started the conversation.)
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