What's new on Spoke Phone

Spoke Phone news feed and changelog.

Mobile App
November 11, 2021

Fix Released for Issues Affecting Assigned Contacts for Outbound Calls

A new version of the app (6.59.1) has been released to address an issue affecting contacts on outbound calls when a contact is assigned on the Call Details page.

This bug is specific to instances where multiple CRM contacts share a phone number. When a call is made from that phone number, the Spoke Phone user can choose which contact to assign the call to from the Call Details page. However, a callback will then revert to the incorrect contact being selected.

This fix ensures that the contact assigned to that call stays as the assigned contact when a callback is made from that call record.

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Mobile App
October 19, 2021

Fix Released for Issue Affecting Copying of User DDIs

A new version of the app (6.57.0) has been released with a fix to address an issue affecting copying user DDIs. (Direct Dial Phone Numbers).

This issue disabled the ability for a user to copy another user's DDI numbers from the user's profile when that user's personal mobile number is masked (for privacy).

This version also adds a new scrollable Edit My Profile page for users on mobiles with smaller screens.

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Mobile App
September 29, 2021

Fix for Rendering Issues for Devices on iOS 15

The latest version of the Spoke Phone mobile app (6.55.0) has been released with a fix for rendering issues for devices on Apple's latest iOS 15 operating system.

This issue occurs (sporadically) when answering calls from an app that had been terminated in the background. Users on iOS 15 are encouraged to update their app versions to avoid this from happening on their phones.

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Mobile App
August 30, 2021

Fix for Support Links in Mobile App; Security Upgrades

The latest version of the Spoke Phone mobile app (6.48.0) has been released with a fix for broken links for Call Quality and Caller ID help documents.

This version of the mobile app also contains upgraded dependencies as part of our security review as we work towards HIPAA and SOC II compliance.

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Mobile App
August 19, 2021

Fix for In-Car Bluetooth Remaining On-Hook when Ending Calls

The latest version of the Spoke Phone app (6.45.0) has been released with a fix for an in-car Bluetooth issue.

This is a known issue with in-car Bluetooth wherein ending a call sometimes kept the car's Bluetooth connected as though the call was still ongoing.

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Mobile App
May 20, 2021

Fix for Audio Selection on Android and Improved Crash Reporting

The new version of the Spoke Phone app (6.27.0) contains a fix for the audio selection prompt not displaying when making an outbound call with Bluetooth headsets on Android. This version also comes with improved crash reporting.

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