We have released a new version of the External Transfer and Directory Plugin for Twilio Flex(1.3.0).
This version contains the following changes:
Updates can be found here.
A new version of the Admin portal has been released with improvements to the BYO Twilio (Bring your own Twilio) sign-up process.
Users can now select an existing number from their Twilio account to be used as their Spoke phone number rather than having to buy an additional number on Twilio.
Today we launched full support for Twilio Studio and Twilio Redirect for Spoke Phone.
This release allows Twilio Developers to connect Twilio calls to employees without building an app, using Twilio Studio, Twilio Redirect, and Spoke's programmable softphone app.
The release means that Twilio developers can now build and deploy a complete UC voice solution on Twilio in under an hour, and keep the entire call on Twilio to deliver the exact customer experience their project needs.
In future releases, the newly released Spoke Directory API endpoint will return the pre-formed Twilio Redirect URL, and pre-built Twilio Serverless Functions will be provided to allow for full programatic implementation in Twilio Studio, that scales as users, devices, and call groups are added to Spoke.
Full documentation and demonstration vidoes will be release soon.
Thanks for subscribing!
Check your inbox to verify your email