What's new on Spoke Phone

Spoke Phone news feed and changelog.

Desktop App
November 23, 2021

Custom Forms now in the Spoke Phone Desktop App

A new version of the Spoke Phone desktop app (6.60.0) has been released with our Custom Form feature now available.

This Custom Form feature (previously only available in the mobile app), brings the ability to present and collect custom data during active phone calls, to the desktop app.

More information on Custom Forms here.

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Desktop App
August 30, 2021

Fix for Inverted Scrolling; Upgrades for Security and Compliance

The latest version of the Spoke Phone desktop app (6.48.0) has been released with a fix for inverted scrolling when viewing SMS messages.

This version of the desktop app also contains upgraded dependencies as part of our security review as Spoke work toward HIPAA and SOC II compliance.

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Desktop App
August 04, 2021

Spoke Release Support for Twilio Edge Locations for Desktop

You can now select your closest Twilio Edge Location to help improve call latency and quality when using the Spoke softphone app on your Mac or Windows computer.

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Desktop App
August 02, 2021

Network Connectivity Test for Desktop App Users

With the launch of Spoke's softphone for Windows and Mac computers, we're seeing a lot of different firewalls and network configurations that can interfere with your ability to make/take calls from your computer.

To help administrators diagnose potential problems with your network connectivity (e.g. ports, firewalls, etc.) that can interfere with VoIP calls on your network, Spoke has introduced a Network Connectivity Test.

The test can be run by any user at any time and reports the results in a simple way. Detailed logs are automatically sent to Spoke for diagnostics if tests fail.

Learn how to run and interpret network connectivity tests

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Desktop App
July 21, 2021

Improved SMS Notifications on Desktop

We have released the latest version of the Spoke Phone desktop app (6.40.0) that has a new and improved SMS notification function.

SMS notifications are now displayed on the screen and direct users to unopened messages when clicked.

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Desktop App
June 30, 2021

Spoke Softphone for Mac and Windows Now In General Release

The Spoke Phone's desktop softphone has now been released to the wider Spoke Phone user community. The app is available for Mac and Windows devices and offers 100% feature-parity across all desktop and mobile devices.

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