What's new on Spoke Phone

Business Phone System and Contact Center for Small Business

NEW
Twilio
Developer API
September 27, 2021

Send calls from Twilio Studio to Spoke using Twilio Redirect

Today we launched full support for Twilio Studio and Twilio Redirect for Spoke Phone.

This release allows Twilio Developers to connect Twilio calls to employees without building an app, using Twilio Studio, Twilio Redirect, and Spoke's programmable softphone app.

The release means that Twilio developers can now build and deploy a complete UC voice solution on Twilio in under an hour, and keep the entire call on Twilio to deliver the exact customer experience their project needs.

In future releases, the newly released Spoke Directory API endpoint will return the pre-formed Twilio Redirect URL, and pre-built Twilio Serverless Functions will be provided to allow for full programatic implementation in Twilio Studio, that scales as users, devices, and call groups are added to Spoke.

Full documentation and demonstration vidoes will be release soon.

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